Privacy Policy for Handyman Austin Texas

Armadillo Handyman Solutions LLC Austin, TX Effective Date: July 17, 2026

Armadillo Handyman Solutions LLC ("Armadillo," "we," "us") respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

When you request a quote, book a service, or communicate with us, we may collect:

• Name, phone number, email address

• Service address and billing address

• Job details (photos, descriptions, notes related to the work requested)

• Payment information (processed securely through our payment provider; we do not store full card numbers)

• Communication history (texts, emails, call notes related to your service request)

2. How We Use Your Information

We use the information collected to:

• Provide quotes, schedule appointments, and complete service work

• Send appointment confirmations, on-the-way notifications, invoices, and follow-ups

• Process payments

• Respond to questions or support requests

• Improve our services and internal record-keeping

• With your separate consent, use before/after job photos for marketing (see our Terms and Conditions, Section 12)

3. How We Share Your Information

We do not sell your personal information. We may share limited information with:

• Payment processors (e.g., Jobber Payments) solely to process transactions

• Lead platforms (e.g., Home Depot Pro Referral, TaskRabbit) as necessary to respond to a job you submitted through that platform

• Service providers who help us run our business (e.g., scheduling/invoicing software), under obligations to protect your data

• Law enforcement or legal authorities, only if required by law

4. Data Retention

We retain client information for as long as needed to provide services, comply with tax/legal obligations, and maintain business records, typically up to 7 years for financial records.

5. Data Security

We take reasonable steps to protect your information, including using reputable third-party platforms (such as Jobber) with their own security safeguards for storing client and payment data. No method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may request to:

• Review the personal information we hold about you

• Correct inaccurate information

• Request deletion of your information, subject to our legal/financial recordkeeping obligations

• Opt out of marketing use of your photos or information at any time

To make a request, contact us using the information below.

7. Cookies and Website Data

If you visit our website or booking page, standard analytics or booking-platform cookies may apply as governed by the platform provider (e.g., Jobber's Client Hub). We do not independently track you across other websites.

8. Children's Privacy

Our services are directed at adults. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this policy from time to time. The version posted at the time of your service request governs that engagement.

10. Contact Us

Armadillo Handyman Solutions LLC Austin, TX (737) 403-4552 aaron@armadillohandymansolutions.com